Office Manager

Gunderson Dettmer is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With 400 attorneys in eleven offices - from Silicon Valley to Singapore - we innovate for innovators, accelerate entrepreneurship, and help build companies at every stage of the growth lifecycle. We are committed to being the employer of choice by working together to create an environment, in which each of our people can grow, take initiative, and develop a fun, fulfilling and financially rewarding career. 

Benefits

In addition to offering competitive salaries, we also offer an excellent benefit package, which includes full medical, dental and vision coverage; 401(k) Profit Sharing Plan; Flexible Spending Account and Paid Time Off. 

Job Description

Gunderson Dettmer has an opening for an Office Manager to oversee our Silicon Valley and San Francisco (“NorCal”) offices.   The Office Manager will ensure office functions and business professionals are aligned to deliver exceptional service to internal and external clients consistent with Firm standards and objectives.  This is a client-facing role and will require a strong in-office presence.  The expectation is that the Office Manager will spend time in both the Silicon Valley and San Francisco offices, working a hybrid schedule.  This position reports to the Director of Business Services with dotted line reporting to the Chief Operating and Financial Officer.

Job Responsibilities

Office Operations

• Oversee and manage the Hospitality Services (Reception and Catering), Office Services and Legal Secretary Departments.
• Develop and manage relationships with strategic partners, vendors and suppliers.
• Oversee management of office supply areas; ensure proper and consistent stock of all supplies are on hand and orders are managed efficiently.
• Manage maintenance of all pantries and kitchen equipment throughout the office.
• Manage in-house food and beverage expenses, including catered meals, kitchen supplies and equipment.
• Responsible for budget maintenance and processing of invoices for catering, equipment, and services, ensuring unbudgeted expenses are approved.
• Responsible for planning and execution of all internal office events as well as oversight of large-scale client meetings and other events taking place in the NorCal offices.
• Maintain overall knowledge of software that is used in office operations such as Power BI, Workday, Fresh Service and Maptician.
• Document and maintain policies and procedures specific to the operation of the NorCal offices.
• Monitor key metrics such as engagement, strategic goal accomplishments, effective vendor management, service expenses and compliance.
• Ensure NorCal intranet site, including the Norcal Events Calendar, is kept current
• Work in collaboration with the Facilities and Administration teams regarding office security matters.
• Interface with building property management regarding building-specific amenities.
• Oversight of critical office services such as plant service and other ESG (green) initiatives and program.
• Perform miscellaneous job duties as needed to support the NorCal offices and the Firm.

• Recruit, manage, mentor and develop the NorCal Hospitality Services, Office Services and Legal Secretary/Legal Administrative Assistant team members and Office Coordinators. In consultation with the Director of Business Services, determine optimal staffing levels, manage utilization, and monitor workloads.
• Participate in the annual performance evaluation process for the Hospitality Services, Office Services and the Legal Administrative team members in collaboration with the Director of Business Services and the Human Resources Department.
• Collaborate with the Human Resources team regarding disciplinary matters.
• Attend seminars and relevant trainings in order to keep current on new leadership skills.

• Highly disciplined approach to executing strategies and programs to achieve Firm operational objectives.
• Well-developed and sophisticated organizational, communication, and interpersonal skills, with demonstrated ability to collaborate and build trust with partners and business professionals at all levels.
• Strong ability to readily comprehend business objectives, lead, motivate, and mentor other professionals, including diligently addressing performance concerns.
• Organized, detail-oriented individual with strong project management skills and the ability to balance competing priorities in a time-sensitive environment.
• High level of discretion, diplomacy, and a commitment to maintaining the highest level of confidentiality.
• Strong entrepreneurial skills and business focused mindset to effectively drive operations in a diverse and multicultural environment.
• Proven track record of strong budgeting experience and financial skills to effectively manage office operational and administrative costs.
• Adherence to maintaining confidential and sensitive information and displaying sound judgment.
• Ability to work in the office in person or hybrid (minimum of three days in the office and two days remote).
• Some travel may be required as well as flexibility to participate in afterhours events.

• Minimum of five years of experience in an office manager role at a law firm.  Must have a minimum of five years of supervisory experience.
• Event planning experience.
• Strong MS Office Suite skills.
• Experience with BigHand or other workflow management platforms preferred.
• Experience with Maptician, Freshservice and Workday a plus.

Educational Requirements

• BS/BA degree

Status

• This is a full time, exempt position.  In person or hybrid work schedule is required.

The expected starting salary for this position is $150,000 to $200,000 dependent upon qualifications and experience.

Gunderson Dettmer is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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